FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ page! Here we address the most common inquiries we receive. If we haven't addressed your inquiry, or if you have another concern, please reach out to us at info@moritochocolates.com and we'll do our best to respond in a timely manner. 

How long will it take my chocolate to arrive?

Expect it to take approximately 5 business days to arrive. Orders received after 12pm EST or on weekends will be processed the next business day.
Please note, some shipping companies do not count weekends as transit or delivery days. For example, a 3-day shipment going out on a Wednesday will arrive the following Monday.
When your order has been received, you will receive an email from us with your order number and item information. When your order is processed to ship, you will receive an e-mail with your tracking number. If you need your chocolate by a specific date, please let us know in the comment box upon checkout.

How do you keep the chocolate from melting during the shipping process?
How can I order Morito chocolates for wholesale?
Do I have to sign for my chocolate?
What happens if I am sending my chocolate as a gift?
Where can I purchase Morito Chocolates?
Is Morito chocolate safe for people with allergies?
Can I send Morito chocolates to all my corporate clients as a gift. Can you help me?
How long does the chocolate last?
What payment methods do you accept?
How much does shipping cost?
Do you offer tours of your facility?
Who can I contact if I have more questions?
Do you ship out of the United States?
Are all the ingredients organic and fair trade?