Shipping policy
Each order is hand-packed and usually shipped via UPS or USPS.
We ship Monday through Wednesday (weather permitting.)
Orders received after 12 pm EST on Wednesday will be processed the following business weekday.
When your order has been received, you will receive an email from us with your order number and item information. When your order is processed to ship, you will receive an e-mail with your tracking number. If you need your chocolate by a specific date, please let us know in the comment box upon checkout.
Warm Weather Warning
Chocolate requires special handling when shipped to areas with warm weather and we're happy to do all the work for you! To ensure your order arrives in perfect condition, orders shipped to or traveling through areas that are over 75 degrees are packed with ice packs and cool liners.
* For destinations over 75 degrees, your order may need to be held over the weekend and ship on the following Monday. When temperatures reach over 90 degrees, we will hold the order until the weather is cool enough to ship out so that the chocolates don't melt in route.
Shipping Deadlines
Orders received by 12 pm EST Monday- Wednesday will ship the same day (weather permitting.)
Orders received after 12 pm EST or on weekends will be processed the following Monday.
PLEASE NOTE: UPS does not count weekends as transit or delivery days.
For example, a 3-day shipment going out on a Wednesday will arrive the following Monday.